Common questions about Netcup vouchers, coupon terms, and server provisioning:
How do I redeem a Netcup coupon code? (Wie löse ich einen Netcup Gutscheincode ein?)
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Visit netcup.com (or netcup.de), choose your desired Root Server, VPS, or Webhosting configuration, and add it to your shopping cart. In checkout, locate the "Voucher / Gutschein" field, paste your code, and click Apply. The discount (such as €5 off or free billing months) will be deducted immediately.
What if Netcup shows "Unfortunately, the voucher may not be redeemed one more time"?
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Netcup stores voucher attempts in active cart cookies and session data. If a previous checkout attempt was canceled or interrupted, Netcup locks the voucher in your session. To resolve this: empty your shopping cart completely at https://www.netcup.com/en/checkout/cart, clear cookies for netcup.com (or use an incognito window), and apply a fresh code.
Are all prices on netcup.vip displayed with 0% VAT (inkl. 0% MwSt.)?
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Yes. All pricing figures and savings calculations on netcup.vip reflect official 0% VAT (0% MwSt.) baseline rates. Customers outside the European Union (e.g. US, UK, Asia) and EU business customers with a valid EU VAT ID are exempt from German VAT and pay the 0% VAT net rate at checkout.
What processor and hardware specifications power Netcup Root Server (RS G12)?
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Netcup Generation 12 Root Servers are powered by dedicated AMD EPYC™ 9645 processors (Zen 5 architecture) with guaranteed physical cores (no noisy neighbors), enterprise DDR5 ECC RAM, hardware RAID NVMe storage, and 2.5 Gbps redundant uplinks hosted in certified German datacenters (Nuremberg and Karlsruhe).
What is the difference between a Netcup Root Server (RS) and a VPS?
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Root Servers (RS G12) provide 100% dedicated AMD EPYC 9645 CPU cores for demanding production workloads, databases, and microservices. VPS instances share CPU cores on high-performance host nodes, providing exceptional value and hourly billing for development, testing, VPNs, and light-to-medium web projects.
Can I pay hourly for Netcup VPS servers?
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Yes. Netcup VPS G12 instances offer hourly billing starting from €0.014/h for VPS 1000 G12 up to €0.064/h for VPS 8000 G12, providing extreme flexibility for short-term workloads and development testing without long-term commitments.
Are these Netcup vouchers valid for existing customers?
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The €5 Cart Value voucher is primarily intended for first-time orders or new customer accounts. However, product-specific promotions (like RS G12 and VPS G12 free-month vouchers) can frequently be redeemed by existing customers when provisioning a new server plan.
Can I combine multiple Netcup vouchers on one order?
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No. Netcup's shopping cart allows only one coupon code per order. However, you can place separate orders for different server instances and apply an active voucher to each.
Do Netcup coupon codes expire?
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Yes. Promotional vouchers have expiration dates, and each code is single-use. Once claimed by a user, it becomes inactive. All codes on netcup.vip are monitored and refreshed daily via automated checks.
Does Netcup offer a money-back guarantee?
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Yes. All standard Netcup server and hosting plans include a 31-day money-back guarantee upon cancellation if you are not satisfied.